Software Configuration Specialist II – Policy

Role Description

As a member of a project team, the Software Configuration Specialist II is responsible for delivering technical implementation tasks for customers, and configures, builds, and tests the application(s). The Software Configuration Specialist II is expected to understand and to explain basic implementation concepts.

• Designs the software configuration to meet the business process design and application requirements.
• Supports the Sales and Product Management and Client Delivery teams through knowledge of the product or product line by providing pre-sales support, solution planning, product management expertise, and customer support.
• Works with other developers, designers, and architects to ensure the configuration and custom components meet application requirements and performance goals.
• Participates in code reviews, fixes any defects, and performance problems discovered in testing; participates in transitions of the application components to the testers.
• Understands the functional impact of various configuration options.
• Works with internal project teams, under general supervision, while beginning to have independent interactions with the customer.
• Performs other related duties and activities as required.

Qualifications

• Bachelor’s degree strongly preferred in area with analytic emphasis
• 2-5 years of professional experience, preferably in a technology, insurance, or otherwise related environment
• Experience with implementation of Duck Creek Platform for Policy Administration a plus
• Preferred experience in implementing P&C Insurance software applications preferred

Requirements

• Ability and experience performing analytical or quantitative activities in spreadsheet/database types of software applications.
• Excellent communication skills, verbal and written
• Strong analytical and problem-solving skills.
• Travel: At least 25-50%
• Work Authorization: Legally authorized to work in the country of the job location.
• Physical: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Company Description

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations.

• More than 1,000 successful implementations to date
• Flexible-First employer, empowering employees with the choice to work from an office, from home, or on a hybrid schedule
• Celebrates & leverages the differences each employee brings to the table