Account Executive, Strategic Customer Sales

Role Description

As a Strategic Customer Sales (SCS) Account Executive, you will be responsible for managing the entire post-sales relationship for a designated list of Strategic Accounts.

• Optimize outcomes of contract renewals and expand revenue via core platform expansions and adoption of ServiceTitan’s Pro Product modules.
• Become an expert on the value proposition of ServiceTitan’s core platform, Pro Products, and ancillary services.
• Build honest relationships and genuine partnerships with existing Strategic Accounts.
• Collaborate with critical business partners across Finance, Success, Implementation, Operations, etc. to maintain and execute detailed account plans.
• Work closely with Sales Engineers on complex requirements and integrations.
• Source business for strategic accounts with Pro Development Representatives.
• Track all activity in Salesforce and forecast business to Sales leadership.

Qualifications

• 5+ years experience building & maintaining executive relationships.
• Identifying and closing upsell & expansion opportunities.
• Negotiating complex, multi-million dollar contract renewals with high-quality Enterprise clients.
• Successful sales experience in a B2B SaaS environment with a proven track record of top performance.
• A professional, value-driven, and highly-creative approach to strategic sales.
• Exceptional executive presence and ability to connect with diverse audiences.
• Strong relationship-building and excellent written & verbal communications skills.
• Proven ability to build rapport and collaborate with individuals from various departments.
• Passion for the home services industry.
• Ability to travel 15% – 20% of the time, regionally and nationally.
• Valid driver’s license and automobile insurance.

Benefits

• Flexible time off with ample learning and development opportunities.
• Comprehensive onboarding program and leadership training for Titans at all levels.
• Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents).
• FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Parental leave and support, up to $20k fertility services, surrogacy, and adoption reimbursement.
• On-demand maternity support through Maven Maternity and free breast milk shipping through Maven Milk.
• Pet insurance, legal advisory services, financial planning tools, and more.