HR Operations Specialist

Role Description

This role will manage the administrative tasks for the HR function in the Europe region of our global organization, and act as support for the HR team to ensure that all employees are enabled and empowered to perform at their highest potential.

• Work closely with internal teams and external payroll providers to ensure smooth payroll processing.
• Collect and provide inputs for multiple European countries to our payroll provider for timely and accurate payroll processing.
• Provide payroll and benefits reporting to stakeholders, finance, and governmental agencies as required.
• Urgently and professionally respond to employee queries regarding pay and benefits through a CRM (Zendesk).
• Enter and maintain employee lifecycle changes in the HCM, including new hires, terminations, compensation changes, organization changes, etc.
• Ensure accuracy and proper upkeep of employee records and data in HCM and payroll.
• Review and verify background screenings, coordinate new joiner onboarding and new hire documentation, and conduct new hire orientation training as needed.
• Assist with HR compliance projects such as personnel file and benefit document audits, as well as consistent filing of personnel documentation.

Qualifications

• At least two years’ experience working in an HR administration and/or payroll role.
• Excel skills, particularly for reconciliation and analysis (pivot tables, VLOOKUP, formulas).
• Knowledge of relevant HR and payroll laws and best practices, at least in one of the following countries: Moldova, Romania, Spain, Portugal, Poland, Italy or France.
• Aptitude and interest in technology and knowledge of HR systems, preferably Workday.
• Innate ability to always act professionally and with the highest level of discretion and client service.
• Professional verbal and written communication skills with the ability to adapt your style to different audiences, including a fluency in business English.
• Excellent organizational skills, the ability to successfully prioritize and re-prioritize in a fast-paced, ever-changing environment, while still delivering in a timely manner.
• Ability to support EMEA time zone.

Benefits

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
• Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family.
• Make a difference: Get 2 paid charitable days off to contribute to causes you believe in.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.