Human Resources Business Partner

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Role Description

The Blackbaud People & Culture Team is seeking a talented and experienced Human Resources Business Partner (HRBP) professional to join our team. You will be responsible for aligning business objectives with employees and management in designated business units. The HRBP serves as a consultant to management on HR related topics.

• Act as an employee champion and change agent while anticipating and communicating HR-related needs proactively.
• Maintain an effective level of business literacy about the business unit’s financial position, mid-range plans, culture, and competition.
• Focus on responsibilities for the Customer Success organization within the Costa Rica employee workforce.
• Report to the Human Resources Director.

What you’ll do

• Collaborate with leaders to thoroughly understand the company’s human capital needs.
• Help create and execute a plan to meet our talent targets.
• Partner with leaders and HR team to build a great place to work.
• Create a work environment where employees are valued and can be successful in their commitment to serving customers well.
• Lead and educate client groups through core HR processes (e.g., performance management, compensation planning, pulse surveys, compliance).
• Provide insightful data to guide decision making and provide proactive solutions.
• Provide the client group with various types of employee reports, data analysis, and recommendations including compensation, stock, job levels, turnover, and others as needed.

Qualifications

• A minimum of 3+ years’ experience as an HR Business Partner in a high-tech environment or relevant HR experience.
• Skilled in Employee Relations, ensuring efficient coordination and resolution.
• Demonstrated experience in managing multiple priorities and tactical HR work.
• Flexible work style and approach based on client needs.
• High degree of proficiency with Power Point and Excel.
• Success utilizing data, analysis, trends, and reports to drive business needs.
• Ability to think and execute with excellence in the areas of employee relations, coaching/development, compensation, conflict management, organizational development, and more.
• Ability to learn quickly in a dynamic environment.
• Fluent in English and Spanish.

Benefits

• Flexible remote or hybrid work culture.
• Support for hiring and career development for all roles from the location you are in today.