At OnePlan, we specialize in creating AI-enabled solutions that make strategic portfolio, financial, resource, and work management seamless. We help businesses bridge the gap between strategy and execution by offering solutions that boost business agility, streamline project management, and optimize resources.
What Makes us Unique?
What truly makes OnePlan stand out is our commitment to delivering powerful solutions and fostering a culture of collaboration. We combine robust analytics with a platform that integrates seamlessly into the tools businesses already know and trust. Our high-trust, team-focused environment allows us to innovate quickly and deliver solutions that drive meaningful results for our clients. We’re passionate about exceeding expectations, working together to empower organizations to succeed in a rapidly changing business landscape.
About the Role
As an IT Systems Administrator, you’ll be the go-to expert behind the scenes, supporting our fully remote team and keeping OnePlan’s technology environment running smoothly. From managing Microsoft 365 and devices to ensuring security and compliance, you’ll play a key role in enabling productivity, protecting data, and streamlining operations. You’ll collaborate closely with teams across the organization and help build a scalable, secure foundation for our continued growth.
What You’ll Do at OnePlan
- Manage user accounts, licenses, and security settings across Microsoft 365 (Teams, Exchange, OneDrive, SharePoint)
- Oversee the full laptop lifecycle: procurement, setup, replacement, and returns
- Respond to day-to-day IT support requests, troubleshooting issues quickly and efficiently
- Maintain device security baselines, enforce MFA, and monitor account hygiene
- Monitor compliance and enforce IT policies using tools like Vanta
- Support our ongoing compliance with SOC 2 Type 2, ISO 27001, and ISO 27701 frameworks
- Coordinate with internal stakeholders during security reviews, incidents, or vulnerability response
- Maintain and update IT documentation and internal knowledgebase articles
- Collaborate with vendors and service providers when hardware or platform issues arise
- Drive process improvements and automation across IT operations.
Our Ideal Fit
- 3+ years of hands-on experience in IT administration within a cloud-first or SaaS environment
- Deep knowledge of Microsoft 365 administration and user/device management
- Experience managing fleets of Windows-based laptops across remote teams
- Strong problem-solving mindset with the ability to troubleshoot independently
- Excellent written and verbal communication skills, especially in remote support settings
- Familiarity with compliance standards like SOC 2, ISO 27001/27701
- Comfortable working autonomously in a remote-first culture
- Detail-oriented with a passion for documentation and systems hygiene.
Bonus Points:
- Experience using Vanta or similar compliance/security monitoring platforms
- Basic scripting or automation skills (e.g., PowerShell)
- Exposure to Power Platform tools (Power Automate, Power BI, Power Apps)
- Prior experience in a high-growth, remote SaaS environment.
More Reasons Why You Should Apply!
- We’re a remote-first company with team members across the USA, Canada, UK, and India!
- OnePlan has been recognized as the Global Microsoft Partner of the Year in Project and Portfolio Management in 2019, 2020, 2021, and 2022.
- We’ve been named a “Strong Performer” in the latest Forrester Strategic Portfolio Management WAVE report.
- We offer comprehensive health, dental, and vision benefits, with additional insurance options.
- Employer RRSP and 401K matching programs.
- A fun, collaborative, and diverse environment with regular health and team challenges to keep things light and enjoyable!
At OnePlan, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.
Upon receipt of an offer letter, candidates will be subject to a standard background check process.
Disclaimer: We’ll only contact candidates who have applied directly through our official channels. Any communication about job offers will always come from an email address linked to OnePlan Solutions, and we’ll follow our standard hiring process every time. You’ll never be asked for money or personal information during the interview process. If something feels off, don’t hesitate to reach out to us to confirm. Ready to Apply?
Check out what it’s like to work at OnePlan and learn more about us at https://oneplan.ai/
Disclaimer: We’ll only contact candidates who have applied directly through our official channels. Any communication about job offers will always come from an email address linked to OnePlan Solutions, and we’ll follow our standard hiring process every time. You’ll never be asked for money or personal information during the interview process. If something feels off, don’t hesitate to reach out to us to confirm. Ready to Apply?
Check out what it’s like to work at OnePlan and learn more about us at https://oneplan.ai/
#Systems #Administrator
