Lead DevOps Engineer

Under the direction of the EVP of Technology Operations, the Lead DevOps Engineer will play a critical, hands-on role in modernizing TrustCommerce’s developer and deployment ecosystem. This position is both strategic and technical, with a focus on implementing modern tooling and processes across source control, project and knowledge management, and CI/CD infrastructure.

The new hire will collaborate closely with other senior technical leaders to shape the vision for our DevOps transformation. This role is ideal for someone who has successfully implemented modern DevOps infrastructure and CI/CD workflows at scale and is eager to serve as a hands-on expert and strategic partner. The successful candidate will play a key role in turning high-level concepts into reality by guiding implementation, sharing best practices, and helping the team navigate the practical challenges of modernizing a legacy environment.

We strive to create a workplace culture where individuals can be authentic while working toward our mission. We’re not looking for perfection—we’re looking for passionate professionals who are excited to build, improve, and collaborate.

Requirements

· Partner with technical leadership to define and refine the roadmap for DevOps transformation and tooling adoption.

· Comfortable working in Linux environments, ideally with experience using Debian-based systems for development and automation tasks.

· Lead the implementation and integration of Git and GitLab for source control, Jira and Confluence for project and documentation management, and Jira Service Management for support operations.

· Design and deploy robust CI/CD pipelines that support automated testing, code quality checks, and secure deployment processes.

· Support the migration from legacy systems to modern platforms, ensuring performance, scalability, and security.

· Act as a subject matter expert in DevOps best practices, offering guidance and mentorship to team members across engineering.

· Develop and maintain clear, detailed documentation of system architecture, operational procedures, and tool usage.

· Proactively monitor and optimize system reliability, developer experience, and deployment workflows.

· Proven experience implementing DevOps infrastructure and CI/CD pipelines in production environments.

· Strong hands-on expertise with Git, GitLab CI/CD, Jira, Confluence, and Jira Service Management.

· Demonstrated success migrating from legacy developer ecosystems to modern DevOps platforms.

· Deep understanding of DevOps principles, including infrastructure as code, automated testing, secure development, and continuous delivery.

· Proficiency with scripting and automation tools (e.g., Python, Bash, Puppet, Terraform, Ansible).

· Excellent collaboration and communication skills, with the ability to influence and lead through knowledge sharing and partnership.

· Experience supporting or leading DevOps modernization projects in highly regulated industries (e.g., FinTech, healthcare).

· Strong technical writing skills for process documentation, onboarding, and knowledge sharing.

· Familiarity with cloud platforms such as Azure or AWS, and containerization technologies such as Docker and Kubernetes.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

Note: Successful applicants must submit to a pre-employment background check and drug screen

Disclaimer: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice

The base salary range represents the anticipated low and high end of the SphereCommerce salary range for this position. Actual salaries will vary and be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiencies for the role. The base salary is one component of SphereCommerce’s total compensation package for employees. Other rewards and benefits include, health and dental insurance, STD/LTD, and accident and life insurance to name just a few!

Sphere is Software and Payments Technology company trusted by more than a third of the 100 largest health systems in the US and thousands of independent medical providers across the country to facilitate and drive secure payments by being highly integrated into our clients’ workflows, patient billing systems, and electronic health records.

Our platforms include:

• TrustCommerce, the leading healthcare gateway and merchant processing provider with native EHR integrations at large integrated delivery networks (IDNs) and acute care facilities.
• Health iPASS, a fully integrated suite of patient engagement software solutions to streamline the patient experience while driving patient payment yield.
• Qgiv, a leading digital fundraising platform offering nonprofits a platform designed to increase online donations and payments.

While Sphere was founded in 2017, we offer strategic benefits to our partners and customers of three businesses that have been established for over 20 years.

Sphere supports businesses across the U.S., Canada, and Australia. Headquartered in Nashville, TN, Sphere is a Waud Capital Partners private equity company. The financial technology and payments experience of Sphere’s executive leadership is unparalleled in the industry.