Program / Platform Lead – Infrastructure & Facilities Capital Plan

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Role Description

JLL is seeking a visionary leader to spearhead our strategic initiatives and project/program delivery for our client’s annual capital plan. This pivotal role will shape the long-term strategy for planning and administering our clients’ physical assets while ensuring operational excellence and cost-effectiveness. As the Program Manager, you will oversee an annual spend of $50 million, encompassing a diverse portfolio of critical infrastructure and facilities projects.

• Develop and implement comprehensive capital plans for infrastructure and facilities within a $50 million annual budget.
• Manage large-scale projects and programs including HVAC replacement, paving, roof replacements, and energy initiatives.
• Redefine and evolve the program’s management and governance framework, optimizing operations through innovative strategies.
• Align processes and delivery practices with organizational goals and industry best practices.
• Conduct thorough needs assessments and prioritize projects based on critical factors.

• Oversee project budgets, track costs, and ensure adherence to financial targets within the $50 million annual spend.
• Provide oversight in the development of project scopes, budgets, and schedules, ensuring alignment with client requirements and industry best practices.
• Monitor progress, track key milestones, and manage project risks to ensure timely completion.
• Implement quality control procedures, ensuring compliance with industry standards.

• Lead a team of 4-7 project managers responsible for capital infrastructure projects in critical environments.
• Foster a high-performance work environment, promoting professional development and recognizing team accomplishments.
• Identify training needs and implement skill development programs to enhance team expertise.

• Collaborate with internal and external stakeholders to ensure project alignment with operational needs and long-term goals.
• Develop and deliver executive-level reports and presentations on project status, KPIs, and strategic initiatives.
• Present complex technical information clearly and concisely to diverse audiences, including C-suite executives.
• Lead high-level meetings and steering committees to provide updates and gain approvals for critical decisions.

• Identify potential risks in infrastructure and facilities projects.
• Develop and implement robust risk mitigation strategies.
• Ensure compliance with relevant regulations and industry standards.

• Leverage both Facilities Management (FM) and Project Management (PM) JLL technology platforms.
• Implement and optimize project management methodologies aligned with JLL’s best practices.
• Drive continuous improvement in program operations and project delivery.

Qualifications

• Degree in Engineering, Architecture, Construction Management, or related field.
• 10+ years of experience in infrastructure and facilities management, with at least 5 years in a leadership role.
• Professional certifications such as PMP, PE, or LEED AP.
• Demonstrated experience in managing capital budgets of $50 million or more.
• Proficiency in project management software and financial modeling tools.
• Strong understanding of building systems, construction processes, and facility operations.
• Expertise in developing and implementing program governance frameworks.
• Familiarity with both FM and PM JLL technology platforms.

Desired Soft Skills

• Exceptional leadership abilities with a track record of managing cross-functional teams.
• Outstanding communication skills, both written and verbal.
• Strong analytical and problem-solving capabilities.
• Strategic planning and report analysis expertise.
• Ability to think strategically and make data-driven decisions.
• Adaptability and resilience in a fast-paced, dynamic environment.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays