Join a cutting-edge AI company that’s redefining how organizations capture, share, and apply knowledge. By combining intelligent automation with real-time collaboration tools, this fast-growing team is building technology that helps businesses work smarter, not harder. Innovation is at the heart of everything they do, and they’re on a mission to make enterprise knowledge as accessible and actionable as possible.
They are seeking a Project Coordinator who will be responsible for supporting customer engagements by attending meetings, tracking action items, and ensuring all follow-ups are completed. This role does not involve leading customer meetings but plays a critical part in keeping the engagement processes on track. If you’re passionate about tech, love keeping things running smoothly, and want to be part of a team shaping the future of knowledge sharing, this is your chance.
This is an incredible remote opportunity to work for a US-based company.
What You’ll Do
- Meeting Support & Follow-Ups:
- Attend Project customer meetings to take notes, track discussions, and document action items.
- Ensure all tasks assigned during meetings are captured, documented, and followed up on.
- Work closely with the Project Team Lead and Sales/Customer Success teams to distribute and track post-meeting deliverables.
- Task & Workflow Management:
- Use various systems to log meeting summaries, customer insights, and next steps.
- Assign, track, and follow up on action items for both internal teams and customers.
- Assist in CRM hygiene by updating contact records, ensuring accurate data entry, and maintaining engagement history.
- Customer Engagement Support:
- Conduct pre-meeting research to prepare the team with insights about client needs, company details, and industry trends.
- Coordinate internally with Sales, Marketing, and Customer Support to align on engagement strategies.
- Support analysis and outreach efforts, ensuring data and insights are effectively leveraged.
- Process Improvement & Utilization:
- Leverage tools to automate meeting notes, task tracking, and CRM updates.
- Identify opportunities to improve workflow efficiencies within Project engagements.
- Provide feedback to enhance meeting support and follow-up processes.
What You Need
- 2+ years of experience in Sales Support, Customer Success, or Project Coordination.
- Strong organizational and task management skills.
- Experience using task management platforms (e.g., Asana, Monday.com, etc).
- Excellent written and verbal English communication skills.
- Ability to work independently while coordinating with multiple teams.
Salary & Perks
- Competitive salary.
- This is a full-time, long-term position.
- The position is immediately available and requires entering into an independent contractor agreement with TLNT.
- Work from home.
- Monday through Friday, 8 am to 5 pm (+/- 1 hour accepted) – PST.
- Additional perks.
The next step will take you to an application form that requires you to answer some questions and upload your resume in English. Please answer completely so that we can get to know you better.
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