Sales Support Specialist

Role Description

This role involves supporting the sales team as a Sales Coordinator and Sales Representative.

• Interact with clients and guide them through the showroom experience.
• Handle client contact including:
  • Inventory inquiries
  • Order placement
  • Sample requests
  • Product information
  • Project specific follow-up
• Assist representatives with:
  • Project system maintenance
  • Sample requests
  • Selecting alternates
  • Follow-up communication with clients
• Perform miscellaneous duties including:
  • Local showroom sample inventory maintenance
  • Maintaining work environment to Maharam standards

Qualifications

• A bachelor’s degree or equivalent, preferred
• 2-4 years customer service experience

Requirements

• Well honed in-person customer service experience
• Superior telephone skills
• Ability to handle problem resolution professionally and with confidence
• Organized and able to multi-task
• Desire to work as part of a team
• Excellent communication skills both written and verbal
• Computer savvy with working knowledge of MS Office including Outlook, Excel, and Word
• Ability to learn various Maharam specific computer functions

Benefits

• Equal opportunity employment, including veterans and people with disabilities
• Participation in E-Verify Employment Eligibility Verification
• Reasonable accommodations for applicants and employees with disabilities