Senior IT Specialist

Job Description

Are you passionate about driving digital transformation from the inside out? At Virtual Identity, we explore everyday problems with passion and solve them digitally – making them not only fun but above all useful.

What you will do:
  • Enable excellence: Support over 200 employees to work seamlessly in a remote-first environment with cutting-edge tools and infrastructure
  • Drive innovation: Identify new digitalization and automation opportunities that make our colleagues’ daily work easier and more efficient
  • Protect what matters: Keep a vigilant eye on security threats and safeguard our data and our clients’ data with a comprehensive security strategy
  • Build partnerships: Coordinate collaboration with IT service partners while strengthening our colleagues’ self-service capabilities
  • Shape culture: Create and nurture the VI culture, sharing your knowledge and experience as an active part of our community
Requirements

What we expect:

  • Profound expertise in IT, infrastructure, networking and security topics
  • Deep knowledge of Microsoft 365 environment administration (Entra, Teams, SharePoint, Exchange Online)
  • Experience with endpoint management and hardening solutions (Kandji, Intune) for secure device lifecycle management
  • Hands-on experience with Cloud/SaaS services and modern IT architectures
  • Deep knowledge of APIs and automation frameworks (Power Automate, Logic Apps, Zapier, n8n) to streamline business processes
  • Knowledge of AI tools and agentic AI systems to enhance productivity and drive intelligent automation
  • Comprehensive and strategic understanding of the IT tool landscape and emerging technologies
  • Experience with certification processes (ISO 27001, SOC2) and continuous improvement methodologies
  • First experience as a leader with strong communication skills, decision-making ability, and team management expertise
  • Being fluent in English is a must-have and German-speaking skills are a plus.
    Contact
    Jessica Greth
About the company

At Virtual Identity we are passionate about tackling day-to-day problems, solving them digitally and coming up with solutions that are not only fun but – most importantly – useful. For people as well as brands.

We have done so for the past 25 years and are currently counting 180 colleagues across four offices in Munich, Vienna, Freiburg and Porto.

We are always looking for new talents, willing to push digital boundaries as well as their own – through exciting projects, trainings and of course working within a team of motivated colleagues.

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